Why vCloud Tech?Optimize The Performance, Cost, And Security Of Your Apps And Services

Hand touching Projections

Use AIOps to Predict Problems, Reduce User Impact, and Automate Resolution.

IT Operations Management (ITOM) is the process of managing the delivery, capacity, cost, performance, security, and availability of infrastructure and services such as data centers, private cloud deployments, and public cloud resources. Update your IT operations with transparency, insights, and intelligent remediation. Identify and resolve issues before they occur in the automated workflow between teams.

Optimize Cost and Capacity with Continuous Insights and Automated Actions

Digital businesses need IT to be agile and accurate when coordinating dynamic IT infrastructure. With ITOM, you can continuously tune your services as follows:

  • Understand utilization at resource, application, and business service levels
  • Eliminate over and under-provisioning and associated costs
  • Align resource forecasts with business demand
  • Automatic resource sizing to balance cost and performance requirements
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Performance Monitoring and Event Management

Use machine learning to identify, analyze, and solve application and infrastructure problems. IT operations teams can understand application performance and simulate the user experience to:

  • Identify the root cause of problems, from infrastructure to code and resource availability
  • Understand the impact of application performance issues on services
  • Actively communicate with IT services, application owners, and development teams

Why vCloud Tech?

With the operations management tools we provide, you can increase the efficiency of the production method of goods and services. Manufacturers also leverage IT operations management software by improving the way raw materials are stored. We use tools and solutions for IT operations management to provide tools that can minimize damage and minimize losses.

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ServiceNow IT Operations Management

Delivers organizations scalable IT operational management tools that move your IT operations from a reactive team to one that works intelligently for your business. With ServiceNow ITOM, gain greater operational visibility across IT infrastructure and applications, maintain your IT service health, and optimize cloud-based delivery and spending. The solutions provide you with the tools to deliver high-performance business services with enhanced visibility and AIOps.

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SolarWinds IT Operation Management

SolarWinds ITOM allows organizations to easily plug in other capabilities as needed and help them to manage their help desk challenges, monitor their servers or databases, and address an upcoming security audit. With SolarWinds ITOM, your organization can do all of this and get value immediately without breaking the bank. SolarWinds IT Operations Management software helps IT teams to centrally manage, monitor, secure apps and infrastructure across your modern, and multi-prem architectures.


IT operations management (ITOM) software is a collection of tools for managing the provisioning, capacity, performance, and availability of computing, networking, and application resources, as well as the overall quality, efficiency, and experience of their delivery.

TSM focuses on how IT teams offer services and is more visible and end-user-centric, whereas ITOM focuses on event management, performance monitoring, and the procedures IT teams use to handle themselves and their internal operations.

IT operations managers are in charge of maintaining an organization’s IT infrastructure on a daily basis. Their responsibilities include overseeing and organizing a company’s information technology operations to ensure the delivery of timely and effective IT services.

  • Discovery. ServiceNow Discovery enables you to create a single system of record for all IT infrastructure, on-premises and in the cloud
  • Organizing events
  • Orchestration is a term that refers to the process of putting together
  • Service Mapping is a term used to describe the process of mapping out a set of services
  • Cloud Management is a term that refers to the management of data in the cloud.

Monitoring network infrastructure and fixing system difficulties are among the tasks of an IT Operations Manager.

The leadership and executive teams normally report to the operations managers. They usually report to the Chief Operating Officer if they work for a larger organization.

A skilled operations manager recognizes that employees are a valuable resource and can communicate successfully with them.

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